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Privacy Policy

Last Updated: October 14, 2025

At Tres LA Inc.  ("Tres LA," "we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website and services.

Information We Collect

Contact Information: Name, email address, and phone number when you inquire about or book our services

  • Booking Information: Details about your event or reservation, including preferences and special requests

  • SMS Registration: If you provide your mobile phone number for SMS communications, we will use it to send you booking-related updates and notifications (optional)

  • Communications: Messages, feedback, and correspondence you send to us

Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent on our site, and interaction patterns

  • Device Information: IP address, browser type, operating system, device identifiers

  • Analytics: We use Google Analytics and Wix Analytics to understand how visitors use our site and improve our services

  • Advertising: We use Google Ads to reach potential customers and measure advertising effectiveness

  • Cookies: We use cookies for essential website functionality and analytics (see Cookie Policy below)

How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services

  • Process and manage your bookings and reservations

  • Send SMS communications about your bookings if you've provided your phone number and opted in (optional)

  • Respond to your inquiries, questions, and feedback

  • Send booking confirmations, updates, and service-related information

  • Personalize your experience and remember your preferences

  • Analyze usage patterns and optimize our platform

  • Prevent fraud, enforce our terms, and ensure security

  • Comply with legal obligations

SMS Communications

SMS communications are optional. If you provide your mobile phone number and opt in to SMS communications:

  • Message Frequency: You may receive booking-related notifications and updates as needed. Messages are sent in response to your bookings and inquiries, not on a regular schedule.

  • Message Types: Booking confirmations, reminders, and updates related to your reservations

  • Opt-Out: You can opt out at any time by replying STOP to any SMS message or contacting us at info@tresla.com

  • Help: Reply HELP for assistance or contact info@tresla.com

  • Carrier Charges: Message and data rates may apply based on your mobile carrier plan

  • Carriers: We work with major carriers, but service availability may vary

How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Booking Platform: We use Tripleseat to manage bookings and reservations. Your booking information, contact details, and preferences may be processed through Tripleseat's platform

  • Website Platform: We use Wix for website hosting and analytics

  • Analytics & Advertising: We use Google Analytics to understand site usage and Google Ads for advertising purposes

  • Service Providers: Other third-party vendors who help us operate our business (SMS delivery, customer support)

  • Business Transfers: In connection with mergers, acquisitions, or asset sales

  • Legal Requirements: When required by law, court order, or to protect our rights and safety

  • With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest

  • Secure authentication protocols

  • Regular security assessments

  • Access controls and monitoring

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information

  • Correction: Update or correct inaccurate information

  • Deletion: Request deletion of your data (subject to legal requirements)

  • Opt-Out: Unsubscribe from marketing emails and SMS messages

  • Data Portability: Receive your data in a portable format

  • Object: Object to certain processing of your information

To exercise these rights, contact us at info@tresla.com.

Cookie Policy

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Remember your preferences and settings

  • Analyze site traffic and usage patterns through Google Analytics and Wix Analytics

  • Deliver and measure the effectiveness of advertising campaigns through Google Ads

  • Enhance security and prevent fraud

We use both essential cookies (necessary for the website to function) and analytics/advertising cookies. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled. For more information about how Google uses data, visit https://policies.google.com/technologies/partner-sites.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children. If you believe we have collected data from a child, please contact us immediately.

International Data Transfers

Our services are based in California, United States. If you access our services from outside the United States, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for such transfers.

Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our site and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Tres LA Inc. 
Email: info@tresla.com
Website: tresla.com

Additional State-Specific Rights

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights including:

  • The right to know what personal information we collect, use, disclose, and sell

  • The right to request deletion of your personal information

  • The right to opt-out of the sale or sharing of your personal information (note: we do not sell your information)

  • The right to non-discrimination for exercising your privacy rights

  • The right to correct inaccurate personal information

  • The right to limit the use of sensitive personal information

To exercise these rights, please contact us at info@tresla.com. We will respond to your request within 45 days.

European Union/UK Residents (GDPR)

If you are in the EU or UK, you have rights under the GDPR including:

  • The right to access your personal data

  • The right to rectification of inaccurate data

  • The right to erasure ("right to be forgotten")

  • The right to restrict processing

  • The right to data portability

  • The right to object to processing

  • The right to withdraw consent at any time

  • The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us at info@tresla.com.

Information You Provide

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